Differences between Enterprise Content Management (ECM) and Records Management (RM) in SharePoint 2013 & Office 365's SharePoint Online
Differences between Enterprise Content Management (ECM) and Records Management (RM)
One area you must ensure you have a clear understanding of is around your organization’s stance on what the differences are between a standard document and an official record and what the official legal criteria is that drives these definitions.
Documents of all types are stored throughout the organization in both SharePoint document libraries as well as in areas such as file shares, laptops and devices in both structured and unstructured manners. Records tend to be considered evidence of the official activities of the organization and its governing policies. Are you confused yet? This can be a very grey area at times. I technically define records management as the practice of identifying, classifying, archiving, preserving, and destroying records according to a set of pre-defined standards.